ValetOps

Valet operations software

Run the stand from the phones your crew already carries.

ValetOps replaces the paper run sheet with a live one: guests get a digital claim check by text or QR, the crew works a prioritized retrieval queue, every hand-off is logged, and the venue gets a nightly report.

01 Claim check by text

At check-in the guest gets a link by SMS — or scans a QR at the stand. They can watch their car's status and request it from their phone. No app to install, ever.

02 The live run sheet

One screen for the crew: what just arrived, what's parked where, who asked for their car, and who is standing at the stand right now.

03 Condition & custody

Guided condition photos at intake and a timestamped chain of custody for every ticket — the record that settles damage claims.

04 Tonight's report

A live share link for the venue: cars in, delivered, average retrieval time, photos on file. The nightly sheet, without the clipboard.

Guest texting, done right

ValetOps sends transactional messages only — the claim-check link, a confirmation when a car is requested, and an alert when it's ready. Guests opt in by giving their number to the valet, texting is always optional, and every conversation honors STOP instantly. Details in our SMS Terms.